Regulatory Crisis Management

A single point of regulatory control when an incident, an enforcement action or an adverse finding threatens a product or a brand.

A qualified safety assessor leading the regulatory response from start to finish

Co-ordination across recall, cosmetovigilance, reformulation and authority correspondence

Clear, defensible documentation of every decision taken

Support in restoring compliant supply once the immediate issue is contained

When several things go wrong at once, an adverse finding, an enforcement query, a detained shipment and the attention that follows, the danger is that the response becomes fragmented and the documentation does not hold together afterwards. Crisis management is the discipline of keeping the regulatory response coherent under pressure.

We provide a single qualified assessor to lead it, co-ordinating the separate strands that a serious incident sets running: any recall or withdrawal, the cosmetovigilance assessment and reporting, the reformulation work, and the correspondence with the competent authority. Every decision is documented as it is taken, so that the record stands up to scrutiny once the immediate pressure has passed.

The objective throughout is to contain the issue, satisfy the authority, and restore compliant supply on the firmest documentary footing available.